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Service Coordinator

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Service Coordinator

Posted 10 December 2024
What is in it for youNZ$68000.00 - NZ$70000.00 per annum
LocationWellington
Job type Fixed-Term
SectorCorporate ServicesAdministration
ReferenceBBBH62519_1733793010

Job description

  • 1 year fixed term to cover maternity leave with potential to be offered a permanent position
  • $68-70,000k per annum
  • January start date

A leading provider of building maintenance services in Wellington are seeking a Client Service Coordinator to join their dynamic team on a 1 year fixed term to cover maternity leave. In this role, you will be responsible for managing service requests, coordinating field personnel, and overseeing both day-to-day maintenance and Planned Preventive Maintenance (PPM) for our clients.

Key Responsibilities:

  • Act as the first point of contact for service requests and dispatch technicians accordingly.
  • Monitor and prioritise workloads to ensure maximum productivity.
  • Oversee invoicing, job progress reporting, and PPM scheduling.
  • Maintain accurate records for job completion, service reports, and client communication.
  • Ensure high-quality service delivery to meet client expectations.

What you will need to succeed:

  • Strong organisational and multitasking skills.
  • Excellent communication and customer service abilities.
  • Experience with service management software (simPRO experience is a plus).
  • A proactive, team-oriented approach with a "can-do" attitude.
  • Ability to work under pressure and meet deadlines consistently.

What you will get in return:

  • Be part of a forward-thinking company dedicated to providing top-tier services.
  • Work in a collaborative and supportive environment.
  • Opportunity for personal and professional development.
  • $68-70,000k per annum

If you are highly organised, enjoy delivering excellent customer service, and are ready to play a key role in a growing company, I'd love to hear from you!