• Competitive annual salary
• Join a leading automotive company with strong growth opportunities
• Enjoy a fun and supportive work culture

About the company:

Our client is a leading company in the automotive sector, committed to excellence in vehicle sales and service. Specializing in advanced safety features and cutting-edge technology, they are backed by a dedicated team in a modern service facility.

They have a friendly, down to earth team that enjoys a bit of light hearted banter. They believe in investing in their staff, promoting from within, and recognising hard work.

Key Responsibilities:

• Inspect and discuss vehicle issues with customers.
• Verify credit terms and negotiate costs with the Credit Controller.
• Log jobs into the system and keep customers updated on progress.
• Work with the parts department to ensure timely order processing.
• Stay informed about the various vehicle types serviced by the company.
• Keep up to date with company trading terms and merchandising programs.
• Follow health and safety procedures and inform customers as needed.
• Identify and report hazards in the work environment.
• Respond promptly to phone inquiries and provide effective communication.
• Maintain a professional appearance and demeanour at all times.
• Lead Elite Support certification and training initiatives.
• Facilitate Continuous Improvement events and track outcomes.
• Ensure accurate repair order costing and manage all related paperwork.
• Process customer invoices and follow up on outstanding payments.

About you:

• Strong mechanical knowledge to address vehicle issues.

• Excellent communication and relationship building skills.
• Proficient in IT and Microsoft Office Suite.
• Ability to prioritise tasks and work effectively under pressure.

• Dedication to delivering exceptional customer service.
• Commitment to safety and cultural awareness.
• Willingness to engage in ongoing training and professional development.

Benefits:

• Competitive salary
• Strong growth and development opportunities
• Significant training investment
• Team focused culture
• Rapidly growing organisation
• Positive and fun work environment
  

If you're ready to contribute to a dynamic team in the automotive industry, then please apply now.