• Competitive pay
• Monday to Friday (no weekend work)
• On-site parking

About the Role:

Our client is seeking a Membership Administrator to join their team. This important role involves processing membership applications, updating records, and assisting with payment processing.

Key Responsibilities:

• Process membership applications (both paper and online) and input them into the system.
• Scan and upload application documents.
• Send welcome emails to new members.
• Communicate with employers regarding membership details and payment information.
• Set up and manage direct debit payments for members.
• Check the system for duplicate records and resolve issues.
• Update member information and account details as required.
• Assist with payment processing and ensure accuracy.
• Respond to general membership inquiries and provide support.

Skills & Experience:

• Experience in an administrative role, ideally in a membership or customer service setting.
• Strong skills in Microsoft Office, particularly Word and Outlook 365.
• Familiarity with membership management systems (experience with Stratum is a plus).
• Strong attention to detail and ability to work efficiently.
• Good written and verbal communication skills.
• Able to work independently and as part of a team.
• Comfortable asking questions and seeking clarification when needed.

If you are looking for a role where you can make a difference and contribute to a growing team, then please APPLY NOW!