The Company
This company provide a full spectrum of IT hardware solutions for business and at-home customers. They are a world-renowned brand and in NZ have been a winner of the "Best Place to Work" national awards several years' running. The environment, culture and office is fantastic and the direct team you will be working with has a work hard, fun, supportive approach to each other.


The Role
This is a full-time IT Helpdesk position working Mon-Fri 9am-5pm.

You will take calls from business and residential customers all over New Zealand. Whether it's a query about a toner or a more serious fault you and the team are on hand to provide top level trouble-shooting advice. You'll be provided excellent training and all the tools required for the job.


The Ideal Person

The right person for this role and team will have:

• Strong customer service skills, previous call centre experience
• Someone who is not scared to pick up the phone - you'll be taught all about the technology
• An excellent phone manner and can do attitude
• An eagerness to learn and prove themselves in this large IT environment
• Good banter and enjoy a laugh

Please only apply if you are in Tauranga and have the right to work in New Zealand.

If this sounds like you, please apply now. We are looking for someone to start immediately.