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Customer Service Representative

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Customer Service Representative

Posted 11 April 2025
What is in it for you$65000 - $75000 per annum
LocationAuckland
Job type Permanent
SectorCorporate ServicesCall Centre & Customer Service
Reference62751

Job description

Ready to launch your career into something out of this world?
Join a fast-growing global engineering powerhouse that creates cutting-edge solutions for some of the world’s most critical industries — from food and beverage to automotive, pharmaceuticals... and even space!

About Us:
We’re all about innovation. Our highly engineered products help optimise and automate manufacturing, making factories and warehouses smarter, safer, and more sustainable.
With a footprint in over 30 countries, our mission is simple; to solve the worlds toughest engineering challenges through innovation, collaboration, and excellence

The Role:
As our newest Customer Service Representative, you’ll be the friendly face and helpful voice for our valued clients. No two days are the same!
Your day-to-day will include:
  • Be the first point of contact for our customers assisting walk-in’s and phone-in customers with orders, and product enquiries.
  • Working closely with our awesome sales team on quotes, pricing, and order deliveries.
  • Manage and track customer orders, shipments and service requests with precision.
  • Help improve our processes – we value your ideas!
  • Keeping our CRM system humming smoothly.
  • Providing all-round support to keep the office running like a well-oiled machine
You’ll Be a Great Fit If You Have:
  • A passion for people and a laser-sharp focus on customer satisfaction
  • Tech- savvy with Microsoft tools and CRM systems – (salesforce, propeller even better but not essential).
  • Clear confident communication is key.
  • industry experience or an interest in; engineering, manufacturing, or automotive.
  • A team spirit with a global mindset.
Benefits:
  • Free car parking
  • A day off for your birthday – because you deserve it!
  • A modern, open-plan office that’s bright, welcoming, and buzzing with energy
  • Opportunities for career progression reporting into our Brisbane Office.
  • A supportive, down-to-earth, and friendly team
  • Opportunities to attend trade nights, seminars, and promotional events
  • Company and sales bonus on offer
This isn’t just a job, it’s a chance to grow with a global leader and be part of a team that genuinely values your contribution. click apply today